The Benefits of Business Connectivity and Effective Communication
What is the Importance of Business Connectivity?
Business connectivity is a term used to describe the processes, systems, and technology businesses use to communicate both externally and internally. The level of connectivity will depend on the size of the business but in the contemporary environment, all businesses are connected in some way even if it’s just an internet connection or traditional word of mouth.
There is an increasing need for businesses to keep up with new ways of staying connected. In this article, we will highlight the importance of businesses connectivity, the benefits for different businesses and why some ways of staying connected are more effective than others.
Here at CAB IT we are experts in helping small and medium size businesses leverage technology to maximise their efficiency, reduce their costs, and become more connected.
The Different types of Business Connectivity and Communication
Digital communication is synonymous with business connectivity because of how vital it is for businesses to communicate both internally and externally. The internal connectivity infrastructure and IT systems that a business uses can also be seen also been seen as a business’s ability to stay connected.
Here’s a list of some tools and technologies that can be classified as business connectivity:
- An interactive, user-friendly website
- Social Media
- Broadband/Fibre-optic internet connection
- Landlines/VoIP
- Email System
- Cloud Storage/SaaS
- Marketing/Project Management Software
This is not at all an exhaustive list and some of these tools or technologies include various ways of staying connected or different approaches. Most industries and sectors will use the majority, if not all, of these technologies and tools.
The Benefits of Business Connectivity
There are many benefits of effective business connectivity and communication in the modern business environment. One of these is keeping up with the demand for businesses to have up-to-date infrastructure and communication channels.
Businesses are expected to have the latest and best tools at their disposal in order to stay competitive and have seamless processes without being hindered by out-of-date software or hardware.
A lot of aspects of business connectivity rely on each other so as internet connections get faster and better methods of sharing or manipulating data emerge; businesses need to adapt to make sure their existing infrastructure and channels function effectively.
Other aspects of operating a business can also benefit from better connectivity. General security is becoming increasingly reliant on technology as CCTV and building access systems becoming integrated on remote surveillance. Ensuring your office and commercial spaces are equipped with the necessary resources and infrastructure is important to get the most from these security services.
One of the most important benefits of staying well connected and having effective communication methods is improved customer satisfaction. Every business wants to keep their customers happy and choosing the right technology infrastructure can help.
Customer service systems like landlines/VoIP, email channels or monitored social media channels are great for managing high levels of communication from customers. Social Media and email can also be used to engage with customers and communicate any offers or ongoing marketing campaigns.
It is important to choose the right system to scale with your business; this can help minimise long term costs and disruption of having to change systems.
Advantages of Newer Communication Technologies
Any new technology or innovation of a process is intended to be an improvement to its predecessor. This means businesses need to be aware of new and emerging technologies to help give them an extra edge.
Connectivity and Digital Communication is constantly evolving and most of the methods used by businesses have either dramatically improved or been completely replaced in the last 20 years.
VoIP – Voice over Internet Protocol Systems
Landlines have almost been completely replaced with VoIP. The main advantage of VoIP is that it uses an internet connection so phone calls can be answered from anywhere. In addition to this, VoIP also requires less maintenance, and start-up costs compared to conventional landlines. This makes VoIP a great solution for new and remote businesses wanting to increase their team cost effectively.
See whether a VoIP is right for your business >
Cloud Storage and SaaS Solutions
Cloud Storage and SaaS solutions are one of the biggest trends in businesses at the moment. SaaS (Software as a Service) is a component of cloud computing and we’ve seen more and more SaaS products being developed even though the technology has been around for a very long time.
Cloud based products like Office 365 and cloud-based storage in general can offer numerous benefits for a business including increasing ROI due to lower costs, up-to-date software, higher security, less data loss, better synchronisation and streamlined installation.
There are too many benefits of digital communication and business tools or software to discuss all of them, but they can really help modernise and elevate a business’s branding or internal communication.
Fast and Secure Internet Connection
The importance of a fast and secure internet connection or easier connectivity like a VPN, and guest network should never be underestimated. Ensuring your office is on a secure network will minimise your risk of attack and keep your data secure.
Learn how to improve your IT network performance >
Improve Business Connectivity with CAB IT
The technology landscape and contemporary business environment are dynamic and are always rapidly changing or adapting. Businesses need to stay up to date with the latest trends and technologies to stay competitive and relevant.
There is a big pay-off for this as the businesses who value their communication and general connectivity enjoy the benefits and value of innovative techniques, tools, and processes.
We provide a wide range of IT services and solutions for businesses, from managed IT services to better business connectivity, we can help you improve your approach to business technology.
If you are ready to scale your business IT infrastructure with on of Bristol’s leading IT providers, get in touch today on 01275 394600 or info@cabits.com.
Telephones / VoIP
CAB IT Connect is a VoIP telephone system hosted within your own private cloud and designed to integrated.
Business Continuity
Recover critical data quickly Should you experience a server failure. Yhe SIRIS can have your Windows or Linux environment and data recreated in minutes from the local device or the Datto Cloud.
Office 365 / Cloud
Office 365 is a cloud-based service hosted by Microsoft that brings together familiar Microsoft Office desktop applications with business-class email, shared calendars, instant messaging (IM), video conferencing and file sharing.
Cyber Security
According to over 1,700 IT service providers, the lack of cybersecurity awareness amongst employees is a leading cause of a successful ransomware attack against an SMB.
Secure Destruction
Most businesses think GDPR only refers to personal data used for marketing and sales purposes, but…
The GDPR definition of data processing is wide, and a major part of the GDPR includes the erasure and destruction of personal data.
Procurement
Expert IT procurement plays an important role within the provision of IT services, especially as IT budgets are constantly under scrutiny and purchase decisions need to be justified.
Managed Networks
Modern offices seek a network infrastructure solution that intelligently combines voice and data networks. In order to optimize the performance of their converged network, it requires visibility, control and manageability…maximizing the productivity of users across the network.
Asset Management
As a key requirement of GDPR compliance for every business, it is important that the management of your IT Assets isn’t an admin task that is overlooked.
Web Design
We work with you to design and build a professional website that will truly represent your brand.
IT Support
We provide very flexible IT Support working effectively through one of our completely customised IT Support Packages.
Internet
Through a variety of connectivity partners CAB IT Services can offer a huge range of business connectivity services.
Wifi
Our Wi-Fi System is a scalable enterprise grade access point solution designed to be deployed and managed within any environment.
Network Infrastructure
In partnership with carefully selected third parties we provide network infrastructure data cabling installations in Bristol and throughout the South West.
