Internal vs Outsourced IT Department – What’s Better?

Having the best IT support available is imperative to ensuring you stay competitive and secure in a rapidly moving digital age. Cyber security has never been more important, and having a smoothly operating IT system allows you to get on with your business smoothly.

The question, then, is which type of IT department is better – hiring an internal one, or outsourcing your IT externally? The answer can vary depending on your needs, so we at CAB IT have put together the benefits of each type so you can make an informed final decision.

Get in touch today for IT support – we have different channels covering general queries as well as support enquiries, allowing us to provide assistance for your specific requirements.

What are the Advantages of Internal and Outsourced IT?

The first step to determining whether an internal IT department is better than outsourcing your IT or not is to understand what benefits each type of support provides. This includes concepts such as the costs involved, the responsiveness to changes in your system, the convenience of use, and the ability to adapt to the everchanging world of digital systems and security – among others.

By making sure you stay up to date on what each type of department has to offer you put yourself in the best situation to make an educated choice on which to use for your business. This can improve the overall functionality of your business, keeping you running smoothly.

To learn more ways to improve your IT systems, check out our guide on network performance. >

Benefits of Internal IT Departments

Employing an internal team to manage your IT is a traditional way for businesses to ensure they always have an in-house department that can respond to issues and innovations with IT. Some of the main advantages to an internal IT department are:

  • Knowledge – You can be sure your team has the relevant knowledge to your specific business, and you can employ or train your IT team to suit your needs.
  • Control of data – Using internal teams keeps all your data within your business, using offline storage or an intranet.
  • Convenience – Having a dedicated team awaiting can help to get targeted support more quickly.

While there are a number of advantages to using internal IT support, this isn’t necessarily the right solution for you. An internal department will be a resource sink during the times they aren’t required, and training and replacing members will cost you time and money.

External IT departments like CAB IT can be a better solution, providing a similar range of benefits while also having increased flexibility and easily determinable expertise that lets you see exactly what you’ll be getting.

Benefits of Outsourcing Your IT

Outsourcing your IT comes with its own set of benefits, some of which are improvements upon internal IT departments while others are unique offerings that can only be gained from utilising an external team. The key advantages of outsourcing your IT are:

  • Resources – The resources and facilities available to an external IT team will be far greater than those of an internal one.
  • Scalability – A good outsourcer of IT can adapt to suit your requirements as they come up.
  • Knowledge – An externally managed department will train its employees to the highest standard, allowing them to have full knowledge of the latest industry developments.
  • Cost Benefits. Using an external team means you only need to pay when you actually need help, cutting down on costs and wasted work hours.

This range of benefits is incredibly useful for businesses and clients alike. Making sure you stay secure and stay compliant is imperative to protecting sensitive information while also ensuring legal compliance with GDPR.

CyberSec is one thing, but external IT suppliers can continue their support into other fields including VoIP, Networks, and IT equipment procurement that give comprehensive benefits to your entire business.

At CAB IT, we offer an extensive range of services to help support your business and clients. To start benefitting from outsourced IT support, contact us today!

How to Choose Your IT Support

Making sure you choose the right provider for your IT support is important to ensuring you receive the maximum levels of security and assistance at all times.

An indicator of a good IT support company is the services the offer, as well as testimonials from their clients. A company that offers a range of dedicated services is likely to have a good grasp of the fundamentals of IT and therefore be able to keep up with developments in the industry, while case studies and reviews reveal how their clients have benefitted from their services.

At CAB IT, we offer a wide selection of IT support services to elevate the operations of your business to the next level. These services include:

  • IT Support
  • Telephones & VoIP (Voice over Internet Protocol)
  • Business Continuity
  • Office 365 & Cloud Support
  • Procurement of IT Assets
  • Cyber Security

Our associations with industry tech giants like Microsoft keep us at the forefront of IT support in Bristol and the Southwest, providing comprehensive coverage with specialist knowledge. We are fully compliant with the relevant regulations, offering services such as secure data destruction that are in-line with GDPR – protecting your business and clients from malicious entities.

We are an IT service provider you can trust. Our experienced team keeps your systems secure, online, and updated, with protection that covers you round the clock – all year long. All of our services are designed to tailor to your specific needs, making sure you’re getting exactly what you require out of us.

Not convinced? See our range of case studies to see how we’ve impacted the IT of our clients. >

Outsource Your IT in Bristol with CAB IT

While there are a number of advantages for both internal IT departments and externally outsourced providers, using the services offered by CAB IT will provide the best possible coverage for your digital and computer systems. We deliver all the benefits of an outsourced IT company in a convenient package that is tailored to your needs, with the flexibility to adjust to your requirements alongside changes in the industry.

Start outsourcing your IT with CAB IT today – get in touch with a member of the team or check out our services to get a better understanding of exactly what we can offer you. For more information in IT support and industry developments, read some related articles:

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